Policyholder Resources
Increases to existing coverage are allowed at open enrollment.
Visit the Apply Now section of this website and follow the instructions to access the online application and complete a new application subject to full underwriting.
Decreases to existing coverage are allowed at anytime.
Call Trustmark at 1-800-918-8877 for details on the coverage reduction options available for you.
Cancellations are allowed at anytime.
To cancel coverage, complete the Cancellation Form and submit via secure file upload here.
Complete the Beneficiary Designation Form and submit via secure file upload here.
Call Trustmark at 1-800-918-8877.
Call Trustmark at 1-800-918-8877 to request a duplicate copy of your policy documents.
Call Trustmark at 1-800-918-8877.
Call Trustmark at 1-800-918-8877.
For use by policyholders who are currently on direct billing via monthly automatic payments with Trustmark and need to make one of the following changes:
- Change bank account
- Correct bank account
- Change the date of their withdrawal
Complete the Authorization Agreement for Electronic Funds Transfer Form and submit via secure file upload here.
To initiate a claim or report a death, visit https://www.trustmarkbenefits.com/claims
We're Here to Help
Licensed long-term care specialists are available to assist you in understanding the plan and rates.